Job Summary & Objectives:
Generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
Responsibilities & Duties:
- Cold call people using a given phone directory to sell products
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. & present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Skills / attributes required:
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent, determined and results-oriented
Qualifications / experience required:
- Sales experience (preferred)
- 1-2-year(s) experience in telemarketing (preferred)
Benefits of our Company:
- An entrepreneurial environment – Progression pathways to become a Junior Partner/Business Owner
- 23 days annual leave plus bank holidays
- Extended break over Christmas period
- Company pension
- Regular office-wide events planned
- Long service Profit Share Partner scheme
- Opportunity to travel to our offices all over the world
- Maternity, paternity and shared parental leave
- Welfare support via counselling/therapy
- Office close to Metropolitan/Piccadilly and Elizabeth Line train routes
A place to learn – We’re heavy on personal and professional development that allows you to both soak up knowledge from some of the best in the industry, and own your own career
About Us: The Directory Guys Ltd
Job Category: Senior Executive Telesales
Department: Sales
Work Type: Full Time
Role Type: Permanent
Pay Type: Salary
Company: The Directory Guys
Location: London United Kingdom Uxbridge West London